I just had to share this story with someone,
On Tuesday at around 5.30pm I desperate received a call from John Farlam of Smartdriving who lives in Ireland, John has been a friend of mine and an industry guru for many years, he rang to ask me if any of my instructors where out on the roads as his wife Phyl was stuck in Liverpool Airport and needed to get home, she could not get a hotel as they were all booked up. She was waiting for a taxi but the wait was so long she would not have made it to the ferry in time, she had to be on the ferry for 9am. Phyl was already in tears at this point on her own stuck in an airport.
As I could not go myself because my car had given up the will to live (fixed now - only a fuse) I text all my instructors to see if one of them would go. Joan Cupit stepped up to the challenge and not only went to pick Phyl up she took a hot water bottle a blanket and even stopped off at Macdonalds to get her a coffee. It then took them 3 hours to pick there way though the traffic laden icy roads of Liverpool and just go to the ferry in the nick of time. Joan would not accept any money from Phyl and said she just wanted to help a friend in need! It then took Joan another hour and a half to get back to Garston, all this in her driving school car!
I think Joan deserves a huge pat on the back as this is well above and beyond the call of duty, I feel humbled and proud to have Joan working with us.
So the spirit of helping people out still thrives on Merseyside.